The Project has been created as a response to the needs of professionally active group of medical doctors – dentists in the field of communication with a patient with special attention to the patient with fear of medical intervention. Is started on 1st of September 2014 and finished on 30th of August 2016.
The main target of the project was to create the training programme and methodology – curriculum for dentists in the subject of communication with patient with special emphasis on the work with fear, through teaching activity and project meetings during which will be carried out: exchange of knowledge, experiences and good practices in the field of effective and innovative methods of trainings in the subject of improvement of communication skills of dentists in their work with patients (with special attention to the patient with fear of medical intervention).
The project’s target group are professionally active dentists. This is very specialised group of professionals that after graduating studies have to deal with various specific situations on the labour market. The situation on the European market has changed, and medical dentists faced a problem of changing the attitude of patients, patients needs as well as more demanding patients. This may be a serious barrier at work. Communication with a patient is a very specific type of contact. It involves personal communication skills, requires to certain level of empathy but also knowledge how to guide the conversation with the patient to receive necessary information to diagnose a problem efficiently, to communicate during patient’s treatment and also to encourage the patient to continue the treatment till finishing of the whole medical process.
The result of the project is an innovative training programme and its basic methodology (manual), prepared by the team of experts in psychology, medicine, international experts in the fear and phobia, in close cooperation with dentists and Medical Universities. It includes very advanced communication techniques, also working with fear. The training corresponds to the 6th level, with some elements of level 7, of the European Qualification Framework.